Refund Policy

This Refund Policy applies to all purchases made through useverdicta.com. By completing a purchase, you acknowledge that you have read and agreed to this policy.

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1. DIGITAL PRODUCTS — NO REFUND AFTER DELIVERY

ALL SALES ARE FINAL. No refunds are issued once the Product has been delivered.

Verdicta's Products are digital frameworks delivered instantly upon purchase. Because full access is provided immediately, all purchases are considered final and non-refundable once delivery has occurred.

What "Delivery" Means. Delivery is defined as the moment Verdicta or our systems send the Product access link to the email address you provided at checkout. Delivery is established by timestamp and transmission record, regardless of whether you have opened the email, clicked the access link, or used the Product.

If you believe our systems failed to deliver your access link, you must contact support@useverdicta.com within 7 days of purchase before any remedy can be considered.

2. NO GRACE PERIOD OR COOLING-OFF

There is no cooling-off period, grace period, or "try before you buy" option for our Products. By completing your purchase, you expressly consent to immediate delivery and acknowledge that your right to withdraw from the purchase (if any such right would otherwise apply) is waived upon delivery of the access link.

3. ONE-TIME PURCHASE — NO RECURRING CHARGES

Verdicta's Products are sold as one-time purchases. There are no recurring charges, subscriptions, or renewal fees associated with your purchase.

4. LIMITED REFUND EXCEPTIONS

We will only consider a refund request in the following specific circumstances:

Exception 1 — Non-Delivery Due to Technical Failure. If our systems failed to send the Product access link to your registered email address and you did not receive access through any channel, you may request a refund or re-delivery. You must:

• Contact support@useverdicta.com within 7 days of purchase
• Confirm your registered email address and verify it is not blocking our emails (check spam/junk folders first)
• Allow us to investigate our delivery logs before a refund is issued

Note: An unread email in your inbox or spam folder does not constitute non-delivery.

Exception 2 — Duplicate or Erroneous Charge. If you were charged more than once for the same purchase, or if a billing system error resulted in an incorrect charge, you may request a refund for the duplicate or erroneous amount. Contact support@useverdicta.com with your order details within 14 days of the erroneous charge.

Exception 3 — Billing System Error. If a verifiable error by Lemon Squeezy's billing system caused an incorrect charge, we will work with Lemon Squeezy to correct it.

How to Request. To request a refund under any exception:

• Email support@useverdicta.com
• Include your order email address, order number (if available), and a description of the issue
• We will respond within 5 business days

Approved refunds are processed through Lemon Squeezy to your original payment method. Processing time is typically 5–10 business days depending on your bank.

5. CHARGEBACKS

Filing a chargeback or payment dispute for a charge that does not fall within the exceptions in Section 4 constitutes a violation of our Terms of Service. In such cases, we reserve the right to:

• Revoke your access to the Product
• Dispute the chargeback with Lemon Squeezy and provide evidence of delivery
• Recover costs associated with processing the chargeback

If you have a concern about a charge, please contact us at support@useverdicta.com before filing a dispute. We are committed to resolving legitimate billing issues fairly and promptly.

6. QUESTIONS

If you have questions about this policy or your purchase, contact us:
Verdicta — useverdicta.com
Email: support@useverdicta.com
We typically respond within 1–2 business days.